Frequently Asked Questions

Booking & Pricing

How do I book a photography session with BMD Media?

You can book a session by contacting us through our Contact page, calling us at +234 705 184 8117, or sending an email to hello@thebmdmedia.com. A 30% - 50% non-refundable deposit is required to secure your date.

What payment methods do you accept?

We accept bank transfers, credit/debit cards, and mobile payments (Paystack, Flutterwave). All payments are in Nigerian Naira (₦) unless otherwise specified. Payment details are provided on your invoice.

Is the deposit refundable if I cancel?

No, the deposit is non-refundable as it secures your date and prevents us from booking other clients. However, depending on the cancellation notice period, you may reschedule (subject to availability) or receive partial refund per our cancellation policy in the Terms of Service.

Do you offer payment plans?

Yes! We offer flexible payment plans for our premium packages. Please discuss this during your consultation, and we'll create a payment schedule that works for you.

Delivery & Timeline

How long does it take to receive my edited photos?

Standard delivery time is 2-6 weeks, depending on the package and season. Weddings typically take 4-6 weeks, while portrait sessions take 2-3 weeks. We'll provide an estimated timeline in your contract.

How will I receive my photos?

We deliver high-resolution digital images via a secure online gallery (Pixieset or similar). You'll receive a private link to download, share, and order prints directly from the gallery.

Do you offer rush delivery?

Yes, rush delivery is available for an additional fee. Please inquire at time of booking to discuss expedited editing options.

Services & Coverage

What types of photography do you specialize in?

We specialize in weddings, portraits (individual, family, maternity), corporate events, fashion, product photography, and documentary storytelling. Visit our Services page for more details.

Do you travel for events outside Enugu/Lagos?

Absolutely! We serve clients across Nigeria and internationally. Travel fees may apply depending on distance. We'll discuss travel arrangements during consultation.

How many hours of coverage do I need for my wedding?

Most weddings require 8-10 hours of coverage (getting ready through reception). We offer customizable packages — from 4 hours to full-day coverage. Schedule a consultation to discuss your timeline.

Do you provide videography services as well?

Yes! We offer both photography and videography packages, including cinematic highlight reels, full-length documentaries, and drone footage.

Rights & Usage

Who owns the copyright to the photos?

BMD Media retains full copyright ownership of all images. You receive a print release and personal usage license, allowing you to share, print, and display photos for personal use. Commercial use requires additional licensing.

Can I share my photos on social media?

Absolutely! We encourage sharing. Please tag @bmdmedia and credit BMD Media. Feel free to share your gallery link with friends and family as well.

Do you use client photos for your portfolio?

We typically use images for our portfolio, website, and social media unless you request otherwise. Let us know in writing if you prefer privacy.

General Questions

Do you offer studio photography sessions?

Yes! We have a professional studio in Enugu for portraits, passport photos, and creative shoots. Studio sessions start at ₦15,000. View our Rate Card for details.

What should I wear for my photoshoot?

We recommend solid colors, avoid busy patterns. Neutrals, earth tones, and jewel tones photograph beautifully. We'll provide a style guide after booking to help you prepare.

How far in advance should I book?

For weddings, book 6-12 months in advance. For portrait sessions, 2-4 weeks notice is sufficient. Peak seasons (November-March) fill quickly, so early booking is recommended.

Still Have Questions?

We're here to help! Reach out to us directly and we'll get back to you within 24 hours.

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